Last Updated: [26/8/2025]
Welcome to KolkataKami. These Terms & Conditions (“Terms”) govern your use of our website kolkatakami.com and our products/services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our website.
1. General
- The website kolkatakami.com is owned and operated by KolkataKami.
- We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.
2. Products & Services
- We specialize in anime figures and related merchandise.
- All product images are for illustration purposes only. Actual product colors, packaging, or details may vary slightly.
- Availability of products is subject to stock. If a product is out of stock after purchase, we will notify you and provide a refund or alternative option.
3. Pricing & Payments
- All prices listed on our website are in Indian Rupees (INR).
- We reserve the right to change prices at any time without prior notice.
- Payments must be made through the available secure payment gateways on our website.
- Orders will only be processed once full payment is received.
4. Shipping & Delivery
- Orders are shipped via Shiprocket courier partners and typically delivered within 3–10 business days.
- Delivery timelines are estimates and may vary due to courier delays, holidays, or unforeseen circumstances.
- Customers must provide accurate shipping details. KolkataKami will not be responsible for failed deliveries due to incorrect addresses or unavailable recipients.
5. Returns & Refunds
- Returns and refunds are subject to our Refund & Return Policy.
- Customers must provide unboxing video proof for damage, wrong item, or defect claims.
- Shipping charges are non-refundable unless the error is on our side.
6. User Responsibilities
By using our website, you agree:
- Not to misuse the website for fraudulent or unlawful purposes.
- Not to attempt to hack, disrupt, or misuse our services.
- To provide accurate information when placing orders or contacting us.
7. Intellectual Property
- All content on kolkatakami.com including text, images, logos, graphics, and designs are the intellectual property of KolkataKami.
- You may not reproduce, copy, or use our content without written permission.
8. Limitation of Liability
- KolkataKami is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- We do not guarantee that our website will always be error-free, secure, or uninterrupted.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, services, or privacy practices of third-party sites.
10. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Kolkata, West Bengal.
11. Contact Us
For any questions about these Terms & Conditions, please reach us at:
📩 Email: thekolkatakami@gmail.com
📞 Phone/WhatsApp: [+91-7685863695]
📷 Instagram: instagram.com/kolkata_kami